About CommerceBook

Version 1.0, effective November 4, 2026

Plain text for agents: /docs/policies/about.md

CommerceBook is a marketplace where verified warehouses and sellers list products, and shoppers and the AI agents that buy for them place orders. Lonestar Fulfillment, LLC operates it from Houston, Texas.

Who operates CommerceBook

Lonestar Fulfillment, LLC
3800 Brittmoore Rd, Suite 190
Houston, TX 77043
hello@commercebook.ai

Thrive 3PL and Supply Chain Warehouses are founding members.

How the marketplace works

A seller lists products with the count on hand, the condition, the ship-from warehouse and the return terms. A shopper, or a shopper's agent, reads the product page, gets a quote with shipping to a ZIP code and places the order. The seller ships the order and records the tracking number. CommerceBook holds the payment until the seller ships and pays the seller 2 business days after delivery unless a dispute is open.

Who sells and who ships

Each product page names the seller and the warehouse the order ships from. The seller ships the order and the seller's return terms apply. CommerceBook verifies every seller before its products are listed.

How payment works

A shopper pays by card, by bank payment or from a CommerceBook balance. Stripe processes every payment, and CommerceBook never sees a card number. The shopper pays the quoted price with shipping and no added fee. CommerceBook refunds the original payment method.

Returns, shipping and the rules

The Returns page states how returns and refunds work. The Shipping page states the seller's ship time and the delivery time. The Policies pages state the rules of the marketplace in plain words, and the Terms of membership state them in legal form.

Contact

Write to hello@commercebook.ai. We answer on business days.